Return Policy & Shipping

We are very understanding so please review our Return/Exchange Policy below.

• We offer a 10 day return period along with store credit ONLY that will be issued for the item(s) if they do not work out for you. If you are an online customer and have items shipped to you, the item must be received back to us within 10 days upon receipt of your package.
• If your order is purchased online and you select local pick up, our 10 day return policy still applies. The return window starts from the date your order is fulfilled, NOT from the date you physically pick up your order.
• The original tag MUST still be attached and for returns/exchanges receipt must be present and all criteria must be met to be eligible for an exchange/store credit.
• The item must be FREE of Smoke, Perfume, Make up, Deodorant, Can not appeared to be worn and cannot be damaged in any way. If any of this is present while processing your return we will not accept the merchandise and will send it back.
• Clearance items are FINAL SALES, meaning that item cannot be returned or exchanged. 
• Shoes (Sandals, Wedges, Booties, Boots & Sneakers) Jewelry, & Bralettes are FINAL SALE. Meaning they cannot be returned for store credit. 

Defects/Damaged Items

Upon receiving your order from us, please inspect it immediately.

Please make sure to inspect your order (items) with in 3 days of having received your delivery for any defects or issues. 

All defects and any issues must be notified via E-Mail within the 3 day window. Include the Order Number in the subject line and images of the issue.

We will not make any exceptions once you have the merchandise in your care for a longer period of time, removed tags, washed or worn.

While we do provide FREE shipping for orders $75+, we do not provide a free return shipping label. If you are sending any TTYB merchandise back to us please INCLUDE a note as to why and a reason. (Just so we know what the issue is) :)